As of: June 2026 · applies to consumers (§ 13 BGB, German Civil Code)
This English text is a convenience translation to aid understanding. Only the German version of this document is legally binding; in the event of any discrepancy, the German version prevails.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
Mandria Labs GbR
Lachenmeyrstr. 16, 81827 Munich
E-mail: info@flowpresent.org
of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an e-mail). You may use the model withdrawal form below for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
If you requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you notify us of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.
Your right of withdrawal expires, in the case of a contract for the provision of services or the supply of digital content not on a physical medium, if we have begun performing the contract after you have
(If you wish to withdraw from the contract, please fill out this form and return it.)
To: Mandria Labs GbR, Lachenmeyrstr. 16, 81827 Munich, info@flowpresent.org
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service (*):
_________________________________________________
Ordered on (*) / received on (*): _______________
Name of consumer(s): ____________________
Address of consumer(s): _______________
Date: _______________
Signature of consumer(s) (only for notification on paper): _______________
(*) Delete as applicable.