As of: June 2026
This English text is a convenience translation to aid understanding. Only the German version of this document is legally binding; in the event of any discrepancy, the German version prevails.
Contents
(1) These Terms of Service (ToS) apply to the use of the software-as-a-service platform flow present (available at flowpresent.org, hereinafter the "Platform") by registered users and organizations (hereinafter the "Customer").
(2) The provider and contracting party is Mandria Labs GbR, Lachenmeyrstr. 16, 81827 Munich, represented by the partners Martin Dietrich and Daniel Seitz (hereinafter the "Provider"). Contact: info@flowpresent.org.
(3) These Terms apply to consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB). Terms of the Customer that deviate from these shall not become part of the contract unless the Provider expressly agrees to their validity in writing.
(4) The version valid at the time of conclusion of the contract shall be authoritative. The Terms are made available upon registration and can be accessed at any time at flowpresent.org/de/pages/agb.
(1) The Platform enables the planning, creation, and live delivery of workshops (including preparation, session plan, presentation slides, live mode with participant interaction, live translation, and follow-up) as well as the import of content.
(2) The specific range of functions depends on the selected plan (see § 4 and the current plan/service overview at flowpresent.org/de/pages/preise). The Provider makes the Platform available as access for use via the internet; the software is not transferred for permanent retention (purchase).
(3) Own responsibility for content: The Platform is a tool. Content that Customers and their participants create, upload, or publish is their sole responsibility (see § 7).
(4) The Provider may further develop the Platform and change individual functions, provided that the core contractual benefit is preserved and this is reasonable for the Customer (cf. § 11).
(1) The presentation of the plans does not constitute a binding offer. By submitting the order via the "order with obligation to pay" button, the Customer makes a binding offer. The contract is concluded upon confirmation or activation by the Provider.
(2) Registration currently takes place without a password, via a magic link sent to the e-mail address provided. The Customer is responsible for keeping their e-mail access current and confidential.
(3) By placing the order, the Customer accepts these Terms as well as — insofar as the Customer is the controller for participant data — the Data Processing Agreement (DPA) pursuant to Art. 28 GDPR. Consent, version, and time are logged.
(1) The prices stated at the time of order apply. Plan types: free plan, subscription (monthly/yearly, recurring), and, where applicable, one-time purchase for certain digital content/offerings.
(2) VAT: All prices are inclusive of statutory value added tax; this is shown separately.
(3) Payment processing is handled by the payment service provider Stripe (Stripe Payments Europe, Ltd.). Its terms apply in addition. The Provider does not store complete payment data.
(4) Subscription fees are due in advance for the respective billing period. In the event of default in payment, the Provider may block access after prior notice.
(5) Price changes are communicated in accordance with § 11.
(1) The Provider endeavors to ensure high availability of the Platform but does not owe any specific availability (no SLA) unless expressly agreed separately.
(2) Temporary limitations due to maintenance, updates, force majeure, or disruptions beyond the Provider's control (e.g., at the service providers used) are possible. Scheduled maintenance is announced where possible.
(3) The Provider uses sub-processors and open-source components (including Supabase, Vercel, Sentry, and self-hosted services); their failure may affect availability.
(1) The Customer uses the Platform only within the framework of the law and these Terms.
(2) The Customer ensures that they hold the necessary rights to all content they post and do not infringe any third-party rights (copyright, trademark, personality, or data protection rights).
(3) The Customer informs the participants they involve in workshops in accordance with data protection law (Art. 13 GDPR) and obtains the necessary legal bases/consents themselves, insofar as they are the controller in this respect.
(4) In particular, unlawful, defamatory, or youth-endangering content is prohibited, as are malware, automated mass scraping, and interference with the integrity of the Platform.
(1) Rights to the content posted by the Customer remain with the Customer. The Customer grants the Provider a non-exclusive right of use, limited to the purpose and duration of the contract, insofar as this is technically necessary for the operation, storage, display, and (at the Customer's instigation) publication of the content.
(2) The Provider does not adopt user-generated content as its own. Pursuant to §§ 7–10 DDG, it is not obliged to generally monitor stored third-party content. Upon becoming aware of a specific infringement of the law, the Provider will remove or block the content concerned. Report unlawful content to: support@flowpresent.org.
(3) The Customer shall indemnify the Provider against third-party claims asserted on account of unlawful content or unlawful use by the Customer or their participants, insofar as the Customer is responsible for this; this includes reasonable costs of legal defense.
(1) The Provider is liable without limitation for damages resulting from injury to life, body, or health that are based on a breach of duty by the Provider, as well as for damages based on intent or gross negligence on the part of the Provider or its vicarious agents, and further under the Product Liability Act and to the extent of a guarantee assumed.
(2) In the event of a slightly negligent breach of a duty whose fulfillment is essential to the proper performance of the contract in the first place, whose breach jeopardizes the achievement of the contractual purpose, and on whose compliance the Customer may regularly rely (material contractual obligation), the Provider's liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded.
(3) Otherwise, liability for slight negligence is excluded.
(4) For the loss of data, the Provider is liable in accordance with the foregoing principles only to the extent that would have been necessary for recovery had the Customer properly and regularly backed up their data. The Customer remains responsible for backing up their own data (export).
(5) The foregoing limitations of liability also apply in favor of the Provider's legal representatives and vicarious agents.
The statutory rights in respect of defects apply. For consumer contracts concerning digital products, §§ 327 et seq. BGB (provision, updates, defects) apply in addition.
(1) The free plan runs for an indefinite period and can be terminated at any time (account deletion).
(2) Subscriptions have the term specified in the selected plan (monthly or yearly). If not terminated, the contract is extended for an indefinite period each time; after the initial term has expired, it can be terminated by consumers at any time with one month's notice (§ 309 No. 9 BGB).
(3) One-time purchase / "lifetime" access: If a plan is offered as a one-time purchase with permanent access ("lifetime"), "lifetime" refers to the operating period of the flow present service and not to the lifetime of the Customer. The service is designed for permanent operation; however, a specific minimum or total operating period (e.g., a number of years or decades) cannot, by its nature, be guaranteed. If the Provider discontinues operation, it will give notice with reasonable advance warning (at least 3 months) and enable a data export. There is no entitlement to unlimited availability over time.
(4) Termination is possible at any time via the account/subscription management; for consumers, an easily accessible termination mechanism (termination button, § 312k BGB) is available for this purpose. The right to extraordinary termination for good cause remains unaffected.
(5) After the end of the contract, customer data is deleted in accordance with the privacy policy; a data export is possible beforehand.
(1) The Provider may amend these Terms and prices with effect for the future if there is an objective reason for doing so (e.g., a change in the legal situation, increased costs, or the expansion of functions) and the amendment does not unreasonably disadvantage the Customer.
(2) Amendments are communicated in text form at least 6 weeks before they take effect. If the Customer does not object within 6 weeks and continues to use the Platform, the amendment is deemed accepted; this is pointed out separately in the notice. In the event of an objection, either party may terminate as of the effective date.
(1) The law of the Federal Republic of Germany applies. In relation to consumers, this applies only insofar as mandatory consumer protection provisions of the state of residence do not conflict.
(2) If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is Munich. No differing place of jurisdiction applies in relation to consumers.
(3) Consumer dispute resolution: The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
(4) Should any provision be invalid, the validity of the remaining provisions remains unaffected (severability clause; for consumers, the statutory provision applies instead).